Privacy policy

1. Information we collect

When you request a quote, we collect your name, email address, phone number, requested service, marina or dock location, vessel details when relevant, and any optional notes you submit. We also receive information you provide in follow-up emails, calls, or texts.

Our website hosting and infrastructure providers may process technical information such as IP address, browser or device information, requested pages, timestamps, and error or security logs to deliver and protect the website.

The quote form does not collect payment card information or create a customer account. Please do not include passwords, financial account details, government identification numbers, or other sensitive information in the form.

2. How we use information

• Review your request, prepare estimates, and discuss service availability.
• Send request confirmations and communicate about your quote or services by email, phone, or text.
• Arrange authorized services and maintain related business records.
• Operate the website, investigate errors, prevent spam or misuse, and meet legal obligations.

Submitting a quote request does not enroll you in promotional email or text campaigns.

3. Providers and disclosures

We use service providers for website hosting and email delivery. Resend processes quote details to deliver your request to our business inbox and send your confirmation email. Our business email provider processes messages and replies. These providers may handle information on systems in the United States or other countries.

We do not sell personal information or share it with advertisers for targeted advertising. We may disclose information when reasonably necessary to comply with law or legal process, protect people or our business, or address fraud and security incidents.

If you follow a link to an outside service, that service handles information under its own policies.

4. Cookies and browser storage

The current website does not use optional analytics or advertising cookies, tracking pixels, or embedded advertising. The site saves a local browser storage entry called coral_privacy_notice_v1 to remember that you dismissed the privacy notice. It contains the dismissal status, not your quote or contact details.

This browser storage is separate from a cookie. It remains until you clear it or your browser removes it. Clearing site data will make the notice appear again. If storage is blocked, you can still dismiss the notice for the current visit and use the quote form.

Hosting or security infrastructure may use necessary cookies or technical logs to operate and protect the site. Dismissing the notice does not authorize optional tracking or mean that you agree to this policy.

If we add optional tracking tools, we will update this policy and provide any choices required before enabling them.

5. Retention and security

Quote details and correspondence are handled in our business inbox and email delivery systems. We retain information as needed to respond to inquiries, provide services, maintain business records, resolve disputes, and meet legal requirements. Retention varies by record type and the requirements of our providers; we do not promise immediate deletion from backups or records we must keep.

We use reasonable safeguards appropriate to the information we handle. No website, email system, or transmission method can guarantee complete security. Avoid sending sensitive information through the quote form or ordinary email.

6. Your choices and privacy requests

You can choose not to submit the form and contact us directly instead. Required fields help us respond to your request; optional notes are not required.

You may ask to access, correct, or delete information you have provided, or ask us to stop contacting you about an inquiry, by emailing benedicto@coralshieldmarine.com. We may need to verify your identity before responding. We will handle requests consistent with applicable law and may keep information needed for legal obligations, existing services, or business records. Please do not send identification documents unless we arrange a suitable verification method.

Additional rights may apply depending on where you live and which laws apply to our business. You can contact us to ask about those rights.

7. Children and outside links

Our services and quote form are intended for adults, and the site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can investigate and remove it as appropriate.

We are not responsible for the privacy practices of websites linked from our site.

8. Updates and contact

We will update the date above when this policy changes. Where applicable law requires additional notice, we will provide it.

For privacy questions, contact Coral Shield Marine LLC, Palm Beach County, Florida, at benedicto@coralshieldmarine.com or (561) 679-7240.